ARBITRATION IN THE DIGITAL AGE: RESOLVING CROSS BORDER E-COMMERCE DISPUTES

Abstract

In an epoch characterised by the transcendence of e-commerce beyond geographical bounds, the demand for effective dispute resolution methods has reached heights that have never been seen before. The purpose of this paper is to explore the changing role that arbitration plays in the resolution of disputes involving international commerce within the context of the digital environment. In it, the numerous obstacles and latent opportunities that have been spawned by the global growth of online transactions are examined. These issues and opportunities include jurisdictional conundrums, the enforcement of foreign and domestic arbitral awards, and the symbiotic integration of sophisticated technology in arbitration processes. This research provides a comprehensive exegesis of arbitration as a streamlined, efficient, and impartial forum for the resolution of international e-commerce disputes. This is accomplished through the analysis of case studies and existing legislative frameworks with recent amendments to the Arbitration and Conciliation Act, 1996. The purpose of the elucidations that are presented in this article is to shed light on practices that are considered to be exemplary and to propose novel paradigms that can enhance the effectiveness of arbitration in the realm of digital commerce. This will ensure that all parties involved are able to reach resolutions that are just and equitable.